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Support

Contact us

A question, an order, an incident: here is the right door.

General supportassistance@skoleom.com — using the app, account, orders, deliveries and returns.
Brands and activationmarques@skoleom.com — brand page, Page Studio, catalogue and prices.
Partnershipspartenaires@skoleom.com — catalogue, content, technology, media.
Investor relationsinvestisseurs@skoleom.com — information pack and meetings.
Presspresse@skoleom.com — interviews, visuals, press kit.
Personal datadonnees@skoleom.com — exercising your rights.
Copyright and trademarksdroits@skoleom.com — reporting and takedown.
Securitysecurite@skoleom.com — responsible disclosure of a vulnerability.

By post

Skoleom Group
66 avenue des Champs-Élysées, 75008 Paris
France

Response times

Support requests receive a response within two working days. Requests relating to personal data are handled within the one-month period set by the European regulation, which may be extended by two months for complex requests, in which case you will be informed.